5 Best Payment Gateways for your E-Commerce Website
March 23, 2015
Every online purchase get’s processed with a payment gateway. To accept payments online, I’ve compiled a list of the five best payment gateways for your ecommerce website.
For this list, I look at companies providing service in Toronto with three key factors: price, support and ease-of-use.
Stripe
The Good:
- Set up your merchant account and payment gateway in just 10 minutes.
- Simple straightforward fees.
- Great user-interface to view and access payments received.
- AmEx fees are same as Visa and Mastercard
- No contract.
The Bad:
- Same 2.9% plus $0.30 per transaction fees for everyone, no matter how much you process monthly. Look somewhere else if you process more than $7000 every month.
- No phone support.
Paypal
The Good:
- Fees start at 2.9% plus $0.30 per transaction, but are lowered the more you process every month.
- No contract.
- Phone and email support.
The Bad:
- Confusing pricing model and packages.
- Must manually set up auto-withdrawal to deposit payments to bank account.
- Must pay $35/month to keep payment processing on your website. Free version will direct paying customers to Paypal’s website.
Authorize.net
The Good:
- One of the oldest payment gateways.
- Many software’s, like Quickbooks or Freshbooks sync directly with Authorize.net
The Bad:
- Additional fees and surprising exchange rates for AmEx.
- $49 set up fee and $25 monthly gateway fee.
- Same 2.9% plus $0.30 per transaction fees for everyone, no matter how much you process monthly.
Moneris
The Good:
- Great transaction rates (2.1% per transaction).
- Phone and Email support.
- Available through most major Canadian banks.
The Bad:
- Must negotiate to receive a good rate.
- Must sign a lengthy contract.
- Confusing additional fees:
- $20/month fee (waived if processing over $20/month)
- $80 compliance fee
- $2.95/month deposit fee
PSI Gate:
The Good:
- 2 tier packages for small to large businesses.
- Starter package fees include 2.99% plus $0.25 per transaction
- Growth package includes $19.95 monthly fee and 2.5% plus $0.20 per transaction
- Receive custom quote if processing over $100k/year
- Phone and email support.
The Bad:
- Very confusing user interface. It’s challenging to perform necessary merchant tasks, like viewing payments and recurring profiles.
- Lengthy registration process with contract.
- Many additional fees that will add up, (like a $5 compliance monthly fee).
If you open a new online web store in Toronto and process under $7000 per month, I recommend using Stripe. You can start accepting payments immediately and there are no surprise costs.
Once your ecommerce website has gained traction, I would recommend moving away from Stripe and to either Paypal or Moneris where you will get slapped with a monthly merchant fee but a much lower processing fee. If you feel comfortable signing a contract, Moneris can offer you the best rate.